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Samurai000's avatar
Samurai000
Explorer | Level 3
2 years ago

I want to recover my local files that went missing.

Hi there, Please help me to recover my data.
I would like to upgrade to any level if you can support me... I am Japanese but trying in English because I have seen all the message in English so p...
Delete
restore
Samurai000's avatar
Samurai000
Explorer | Level 3
2 years ago

Hi Mark san

Thank you very much for your prompt reply.

 

Yes, seems like 1 is correct...

so I have no way to recovery my data...

 

I am so shocked but this is absolutely my fault so its ok I learnt something!

Thank you very much!

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
Samurai000 wrote:


So should I upgrade now? 
I just want to talk through phone or web mtg before I started upgrade because this is similar situation I ve lost all my data from my old PC...

For info you can only get email and chat support after you pay. There is none (rightfully if we are honest) before - because, being truthful, who would then pay when the issue was resolved!

 

Samurai000 wrote:

Yes, seems like 1 is correct...

so I have no way to recovery my data...

To explain a bit more as to why you can see folders this is because folders are 0 bytes.... they dont use capacity and so they DO sync because they are no space implications. BUT the content in them WONT. 

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