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Forum Discussion
David Harries
3 years agoHelpful | Level 5
I wish to move sub-folders.
I wish to move wrongly placed sub folders out of main folders and reinstate them as main folders. The official DB advice is to open Files and "hover" over the selected file, look for the "three dots"...
David Harries
3 years agoHelpful | Level 5
Thanks. I can find the three dots and Move. But in practice I have no control as to where the moved item goes to - the system decides rather than me. I now have a nest of folders within folders. And sometimes I am told that the item cannot be moved. Rewind id intriguing but is not available, it seems.
David Harries
3 years agoHelpful | Level 5
Sometimes I am not allowed to move a file or folder (for example, a subfolder to "All Files"), but I am not told why. What is stopping me doing this? DB is quick enough to move files and folders around without my permission, and many are now hidden from view at first inspection. DB seems rather inflexible at times. If I use "MOVE", then my items could land anywhere, and the "SUGGESTIONS" are irrelevant. "ALL FILES" is never recommended. Is there a quick way to transfer to Google Drive, instead?
- Rich3 years ago
Super User II
David Harries wrote:
Sometimes I am not allowed to move a file or folder (for example, a subfolder to "All Files"), but I am not told why. What is stopping me doing this?
"All Files" isn't a folder. It's a listing of every file and folder in your account. Select Dropbox if you want to move something to the highest level in your account.
DB is quick enough to move files and folders around without my permission ...Dropbox doesn't (and can't) move files and folders around on its own. Only you can initiate this.
If I use "MOVE", then my items could land anywhere ...When you move a file or folder, it will only ever move to the new folder you select. See the screenshots I posted earlier.
- David Harries3 years agoHelpful | Level 5
Thanks very much. But I do not see "Dropbox/Test", only the DB icon. Permission to move files and folders is very often denied. So there appears to be resistance built in. I am trying to move items up to "Dropbox" but very often I am told this cannot be done. Even creating new folders to store files in does not in practice rectify this. Something odd is going on. It is hit and miss. I can retrieve files mostly by typing in a name for asearch - how fiddly! The system used to work fairly smoothly but it has got worse. My wife has had limited success in moving items in my Dropbox, too. OK, I am using a free service, so perhaps I should not complain. If I paid some money perhaps I would get a much better service, Hmm.
- Rich3 years ago
Super User II
David Harries wrote:
But I do not see "Dropbox/Test", only the DB icon.
That's just an example screenshot, taken from my own account. The folder names you see will be from your own account.
Permission to move files and folders is very often denied. So there appears to be resistance built in.There is no resistance built-in. Yes, there are certain system folders, such as Camera Uploads, that cannot be moved or renamed, but these folders serve a purpose. Any folder you create can be moved just about anywhere in your account. There's nothing that prevents this.
OK, I am using a free service, so perhaps I should not complain. If I paid some money perhaps I would get a much better service, Hmm.The features we're discussing here work the same regardless of whether or not you're on a paid plan.
If you can provide screenshots of the errors you're seeing, along with the exact steps you're taking, we can probably show you where you're going wrong.
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