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Elmrossouw's avatar
Elmrossouw
New member | Level 2
4 years ago

If I upgrade my account, can I restore files which were deleted more than 30 days ago?

Hi there, if I upgrade my account, can I recuperate files which were deleted more than 30 days ago?  I appear to heave deleted a large number of files and have checked the deleted files folder but th...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
Elmrossouw wrote:

if I upgrade my account, can I recuperate files which were deleted more than 30 days ago?

No, upgrading now will not allow you to recover files deleted more than 30 days ago. The extended recovery time is only for files deleted after you upgrade. Files you deleted more than 30 days ago are already gone.

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