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Nathan S.16's avatar
Nathan S.16
Explorer | Level 4
2 years ago

I'm unable to rename a file after copying it from another sub-folder on my Mac.

Having this issue over the past several months. Saw another thread where others were having the same issue, but that thread was locked. I copy a file from one subfolder in Dropbox to another subfolde...
desktop
Mac
Organize
Ben P.1's avatar
Ben P.1
Helpful | Level 5
2 years ago

In terms of what happens: when I rename individual files I usually do it by selecting the file in the finder and pressing Return. Normally this opens the filename text box (wrong terminology but hopefully you know what I mean) with the filename selected and you can type in the new filename. 

When the problem occurs, selecting a file and pressing Return does nothing.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Ben P.1, sorry to hear about this and I totally understand the frustration stemming from this.

Instead of the process you're following, if you control-click the file and choose "rename", does it work?

  • Ben P.1's avatar
    Ben P.1
    Helpful | Level 5
    2 years ago

    Sorry meant to include that: Rename File does not appear in the context menu, along with various other things.

    I’ll try to take a screenshot of the context menu next time and post it here.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks, Ben, that will be really helpful!

      • Ben P.1's avatar
        Ben P.1
        Helpful | Level 5
        12 months ago

        Well I have three screenshots for you but the "attach" button here in this comment box - the paperclip icon - doesn't do anything, and if I try to drag & drop (jpg or png) I get a "File Not Allowed" so that's not off to a great start.

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