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Forum Discussion

mm-nyc's avatar
mm-nyc
Helpful | Level 5
6 years ago

Image thumbnail not showing up, only generic icon when i goto 'camera uploads' to try to attach imag

hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good. but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not...
desktop
edit
GUI
ambenisar's avatar
ambenisar
Helpful | Level 6
5 years ago

There is apparently no permanent solution to this problem and Dropbox seems unwilling to address the issue.

 

madmick's avatar
madmick
Explorer | Level 4
5 years ago

I am pretty well an ignoramus with computers but I may have stumbled and fumbled my way to a solution to this problem.

 

I found that several of my folders had random images showing only the place marker with a grey X and no thumbnail. I back up all my photos onto an external hard drive so when I found a file which was badly corrupted this way I simply deleted it then replaced it from the external hard drive and right clicked to set all the files to "local".

 

Another hack for individual images was to right click them, make them "Online Only" then right click again and make them "Local".

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