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Forum Discussion

mm-nyc's avatar
mm-nyc
Helpful | Level 5
6 years ago

Image thumbnail not showing up, only generic icon when i goto 'camera uploads' to try to attach imag

hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good. but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not...
desktop
edit
GUI
ramblingsu's avatar
ramblingsu
Helpful | Level 5
5 years ago

Not sure why Dropbox support didn't just post this publicly rather than only email me, but here's a solution they sent that worked for me:

 

Open File Explorer > View tab > Options > View tab > Uncheck Always show icons, never thumbnails (If this is already unchecked, check it and OK..Then go back again and uncheck it and OK

Immortaleye's avatar
Immortaleye
Helpful | Level 6
5 years ago

That will be because it has nothing to do with failing to check the right boxes. As you would have discovered if you read the thread first. This was a bug with Dropbox that has been accepted as such by them and hopefully now corrected. It has nothing to do with generic settings. It was the loss of thumbnails after dragging and dropping  image files, in my case background textures, into the likes of Photoshop or making use of drag and drop uploaders

  • madmick's avatar
    madmick
    Explorer | Level 4
    5 years ago

    Well, I have just finished getting rid of all the grey X's and generic labels from all my photos.

     

    I first right clicked the main "camera images" folder which contains all my pics - literally thousands of 'em, and changed them all to "online only" which took quite a while but I finished up with everything online and a lot more space on my hard drive.

     

    I then right clicked the main file again and changed it to "local". This took a lot longer,  like several hours, but I ended up with a perfect set of photos complete with thumbnails now stored on my hard drive where they belong.

     

    I have no idea exactly when this problem first arose but from the look of this and other threads it has been going on for a while. I just hope my photos will stay fixed and my future uploads will not suffer the same problem.

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