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Forum Discussion

mm-nyc's avatar
mm-nyc
Helpful | Level 5
6 years ago

Image thumbnail not showing up, only generic icon when i goto 'camera uploads' to try to attach imag

hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good. but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not...
desktop
edit
GUI
ramblingsu's avatar
ramblingsu
Helpful | Level 5
5 years ago

Up to date.

Ellen56's avatar
Ellen56
Helpful | Level 6
4 years ago

That is exactly what I've been dealing with on both my Surface Pro since I added my Dropbox account, and on my Windows 10 laptop since I had a new hard drive added and had to reinstall Dropbox.  Never had the problem before.  Works fine on other laptop, but ready to switch services because I work with photos for marketing daily and it is a PAIN to switch between looking at the images online @dropbox.com, getting the image name, and then going into my account to pull the named photo over.  Very frustrated.  Talked with someone in a Dropbox chat a couple weeks ago and he indicated Dropbox is aware of the problem with Windows, but no idea when the solution.  Has anyone had this situation resolved??

 

  • ASiradakis's avatar
    ASiradakis
    Explorer | Level 4
    4 years ago

    No one is going to address it with dropbox, we have thousands of images saved as well and now looking into switching services, they could care less about paying members having functionality, its unreal.

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