Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Andrew J.3's avatar
Andrew J.3
New member | Level 1
11 years ago

Is Dropbox a safe haven from ransomware?

1) If my local computer and presumably my local network drive were to be encrypted by a ransomware attack, would my Dropbox files also be encrypted? 2) Or is Dropbox a safe place place for my file...
Delete
restore
Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 years ago

1) When a file becomes encrypted and is synced to Dropbox, it is synced as a change, so the previous unencrypted version would be available for recovery.

2) If I had to guess, probably not, and it's not really their responsibility to do so (IMHO). Dropbox provides a file sync service; nothing more. Any antivirus, anti-malware, etc., is the responsibility of the end user. Protect your system and you won't have to worry about it.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!