Forum Discussion

Frankrichter1982's avatar
Frankrichter1982
New member | Level 2
10 months ago

I've accidentally removed my personal folder from the team and I can't find it anywhere.

Hello, unfortunately as an admin I have removed access to my *personal* folder in Dropbox. What can I do? The folder can no longer be found. I accidentally pressed the Remove ALL button. Now all my p...
Delete
dropbox business
Folders
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

I see, thanks for that, Frank.

Since the folder is not in the usual places and due to the nature of the issue which requires access to specific account info, I would suggest reaching out to our support team.

They'll be able to access details and guide you accordingly.

Let us know what happens or send us your ticket number, if you want.

Thanks!

Frankrichter1982's avatar
Frankrichter1982
New member | Level 2
10 months ago

So the support is unfortunately just a stupid AI... which I find very sad. After 2 days of writing, I only get meaningless answers. How can you add a function where you can remove access as an admin yourself? The folder must still be there. It's just no longer visible.

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