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violetarodriguez's avatar
violetarodriguez
Explorer | Level 3
2 months ago

I've lost files and I cannot find them to recover them

Hello, I have lost many very important work files. I cannot see any events in the page events from a certain date. I wonder if it is because I changed my loggin email at a certain point. How can I ...
File access
restore
violetarodriguez's avatar
violetarodriguez
Explorer | Level 3
2 months ago

Hello, thank you for your answer. I changed the email, I did not create a new account. It would probably be interesting to see the events of deletion, even if I couldn't recover them. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi again, Violeta!

I think what Mark was asking, is if you're still able to see your other files in the account or if there are no files in the account at all.

As for your events, you should be able to see them on this page, however, keep in mind that really old ones won't appear in the list.

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