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ROBERT369's avatar
ROBERT369
New member | Level 2
10 months ago

I've lost my Dropbox Paper documents, how can I get them back?

Hello. A few weeks ago I noticed that I lost all my Dropbox Paper documents. I have been using this application for years and I really like it. The documents contain important information for my work...
Dropbox Paper
restore
adam1111's avatar
adam1111
New member | Level 2
9 months ago

This is also happening to me. DB paper home page only shows the paper I made today, and my 100+ other docs are missing unless I search.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

adam1111, I’d like you to try something else as a test. If you have the Dropbox mobile app installed on your device, please search for one of the Paper docs you’re missing; are you seeing its current filepath in the results? 

If you do, please tap on the ellipsis icon with the three dots next to it and choose the option “Show in folder”. Can you see the rest of your missing files then, including that one?

  • ROBERT369's avatar
    ROBERT369
    New member | Level 2
    9 months ago

    Hi Nancy 

    no i dont have your app and after you find my data i will migrate everything from dropbox to google. I tried everything before i started this never ending chat here. FIND MY DATA!

  • ROBERT369's avatar
    ROBERT369
    New member | Level 2
    9 months ago

    Big paper update!

    The new dropbox paper app-update landed and now i can say you lost all my files! Last time I had 10 - 15 files from my 80 plus (no one is counting something that should be safe) and now i can see 2 of them. I tried to use the search all thi tricks. Its gone!

    NancyI NEED A PROFESIONAL UPDATE FROM YOUR EMPLOYER ASAP! WHAT IS GOING ON WITH YOUR SERVICES???

    NEED MY DATA BACK ASAP

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