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"Migrated Paper Docs" folders are all empty
Hi! All of my Dropbox Paper documents have disappeared. I recently learned that Paper was being discontinued, and I saw that a new folder called “Migrated Paper Docs” had been automatically created. I checked it and felt relieved to find all my documents there. However, now that I tried to download the folder, I realized that all the files are actually just links to Paper documents and every single one of them leads to a 404 error. Strangely I still have my Paper Docs still starred on my home page. But still, all of them returns 404. I have hundreds of documents on Paper. In fact, I was using them just yesterday on the iPhone app. But now, I’ve been logged out of the app, it no longer connects, and I can’t access any of my Paper files anymore. Currently I have a free account. Let me know if I upgrade to a Plus account I get back my access. Can someone please help me recover my content? This is very important to me. Thanks in advance for any help.
Unable to delete Paper template
I'm on the migrated new release of Dropbox Paper. I was on the old one when I had created a Paper template. This old template doesn't show up in the web version of the Dropbox Paper and I'm not able to delete it from the web UI. The old template shows up ONLY in the iPhone Dropbox Paper app. NEW templates created from the Web UI don't show up in the "New" menu on the iPhone app. This is a problem as I'm able to create a doc using the OLD template, and unfortunately the template has some sensitive information. Need to delete this template ASAP 😩 Any help to get this OLD template deleted is appreciated! 🙏 Here's what I'm seeing on the Web UI:
