Forum Discussion

taalib's avatar
taalib
New member | Level 1
11 months ago

I've lost one of my folders after upgrading my Dropbox account.

I have lost data folder after upgrade,please help
restore
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey taalib, thanks for your post. 

In general, upgrading your Dropbox account doesn’t affect the files you’ve stored there. However, let’s have a look into this to see what may have happened.

Have you already checked your Deleted files and Events pages?

How about your Sharing tab? Was the folder that you’re now missing shared with anyone?

Let me know and we'll go from there.

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