Forum Discussion

QueenMaud19's avatar
QueenMaud19
Helpful | Level 5
3 years ago

Keyboard does not appear

I’ve tried over and over again, but no matter HOW I open the file I cannot edit because I can’t get the keyboard to appear so, obviously, I can’t type or edit. I’m working on my iPad (I do not have t...
edit
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi QueenMaud19, thanks for bringing this to our attention.

 

What type of file are you trying to edit? Are you trying to edit the file directly in the Dropbox mobile app, or via another app?

 

This will help me to assist further!

  • QueenMaud19's avatar
    QueenMaud19
    Helpful | Level 5
    3 years ago

    Hi Jay,

    I’m trying to edit the file directly in the mobile app.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      What type of file are you trying to edit?

       

      A screenshot showing how you're trying to do this would help greatly.

      • QueenMaud19's avatar
        QueenMaud19
        Helpful | Level 5
        3 years ago

        I am trying to edit a Microsoft word document. I go to the mobile Dropbox app, then I open the doc in Microsoft Word

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