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Lazman1140's avatar
Lazman1140
New member | Level 2
3 years ago

Logged into my account and all my files are missing

I've had a drop box subscription for a few years and at renewal, December 1st, 2022, I upgraded to DropBox Plus. Last week I had a blue-screen issue on my Desktop and took it to a repairman. He saved...
account access
kleiber100892's avatar
kleiber100892
New member | Level 2
2 years ago

I logged into my account using my google account and my files are no longer in my dropbox. Why was there no prior notice sent, in case it was deleted?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
kleiber100892 wrote:

I logged into my account using my google account and my files are no longer in my dropbox. Why was there no prior notice sent, in case it was deleted?

When was the last time you accessed your account, and have you always signed in with Google, or did you previously sign in with your email and password?

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