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Forum Discussion
Zion2
1 year agoExplorer | Level 4
Logic Pro project files disappeared from my Mac and the web
I'm not sure when this issue started but I have a new Macbook and all my files are stored on DROPBOX via desktop app. A few days ago I noticed that the LOGIC PRO PROJECT files were missing in the maj...
Zion2
1 year agoExplorer | Level 4
Hi Walter, I'm on Sonoma 14.5.
DROPBOX 204.4.5420
Up to Date
I save all my projects as folders and not packages
The Events page has alot of data but NOTHING relating to the missing project files as I can see. There doen't appear to be a way to narrow down the Events to just those relating specific files.
We are talking about 100+ files just disappearing
Walter
Dropbox Community Moderator
1 year agoThanks for the additional details Zion2
Do those missing files show up in your deleted files page or locally in your computer's trash can?
- Zion21 year agoExplorer | Level 4
Hi Walter.
I've checked extensively and i cannot see those specific files in the Trash or in the deleted page within Dropbox. There are numerous deleted files that are titled things such as Z.pluginData and Z.songData but nothing more specific. The last session I had was on the 16th July and everything was fine before then.
- Zion21 year agoExplorer | Level 4
- Zion21 year agoExplorer | Level 4
- Zion21 year agoExplorer | Level 4
I have attached some images to help explain the issue
- Walter1 year ago
Dropbox Community Moderator
Thanks for the screenshots Zion2 - much appreciated.
Could you please check if anything shows up in Finder outside of your Dropbox folder when it comes to the missing files?
Have you tried getting in touch with our support team directly for further assistance on this?
- Zion21 year agoExplorer | Level 4
This seems like a strange question. OF COURSE I HAVE CHECKED FINDER!
I only wish to speak to support staff. Could you please tell me how I can do that aside from paying you guys more money to "upgrade" my subscription?
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