I got a new macbook (M2) and migrated from my old macbook (2019 intel). Initially I set all of my dropbox folders to online only so I could then manually select what I wanted to keep local. I have always kept my logic projects in dropbox so I never have to worry about backing up. For some reason some logic projects are disappearing from their folders. And when I sync locally they do not appear. Only the audio files, bounces, samples etc. folders remain.If I go to dropbox.com the logic project file is there. But when I download it and try any open it, it says it cant be opened! (See screenshots) I have a bunch of important work that I cannot access. What is happening here?

This exact same issue hit me today after setting up Dropbox in Online-Only mode on a new Mac laptop yesterday. I also have a workaround that makes the Logic projects openable again. Logic projects that were saved as monolithic project files seem to work ok and open in Logic on both Macs. Logic projects that were saved as folders are missing files on both Macs even when you select make available offline. When you go to Dropbox on the web and download a project folder, Dropbox zips that folder up. When you expand the .zip on the Mac you get all the files but there is something wrong with project file: it has a .logicx extension but internally in the file something is misidentified such that it cannot be opened like a logic file, even telling the Mac manually to have Logic open it. Workaround, that might also help diagnose what's going on: If instead of downloading the project folder, you go into the folder on the web and download just the project file itself, Dropbox downloads it as a .tar.zip instead of just .zip. When you unzip that file it has the name dropbox_download.logicx but is actually fully openable by Logic. So, you can rename that file, drag it into your empty project folder outside of your Dropbox file structure and you're good to go.

Nancy Hi, This issue started when migrating to the new mac. No issues with any other logic projects in or out of dropbox, only the ones that have disappeared (see image with folder '06' for example). I had the latest version of dropbox on my last mac, but for some reason when migrating to the new one from that backup I seem to be back on the version of dropbox before that update.I've not updated it as I do not like how the update was randomly changing files to online only without my permission and would no longer allow me to access logic file via the 'recents' section when right clicking on the app. But I imagine you're going to suggest to do the update? ; D

Let us know when you've got more updates, mtritter!

I've basically got the exact same problem with my .logicx file but I tried a workaround: I've downloaded a .tar of the folder that contains the .logicx file (which DOES actually show the .logicx file in finder once uncompressed). Unfortunately, something that Dropbox has done is responsible for corrupting the .logicx file since my computer doesn't seem to think the .logicx file is openable in Logic. This thread by user "stevenmusic" outlines the issue that I've found in my attempted workaround: https://www.dropboxforum.com/t5/Create-upload-and-share/Issue-with-Logic-Pro-files-logicx/td-p/723249 Other .logicx files in Dropbox are completely fine btw so I'm not sure why some would exhibit this behavior and not others. We need a solve for this ASAP as many of us rely on Dropbox to secure work for ourselves and for clients (whom we may lose...) Dropbox v187.4.56912023 Macbook Pro Apple M2 Max running Ventura 13.4.1

It is very annoying that we are paying good money for apple computers and dropbox services, and no one is giving us any solution to this problem. We are professionals paying for professional services and professional equipment. We still don't know when and why this happens. Why some files are corrupted and others not. Does it depends on the Dropbox version? Is it only related to the OS version, or also to the computer? We neither have a temporary solution or workaround to, at least, keep going with our jobs. Some people is even claiming they can not recover their sessions that were stored in dropbox.

Logic Pro files disappearing | The Dropbox Community

50 Replies

Replies have been turned off for this discussion

Jay
Dropbox Community Moderator
3 years ago
Hi doppyjoe, thanks for bringing this to our attention.

Just for clarification, is this screenshot from within Finder, or the Logic app?

This will help me to assist further!
doppyjoe
Helpful | Level 5
3 years ago
Hi,

This is finder. Jay
Jay
Dropbox Community Moderator
3 years ago
Do the folders that don't download to the machine contain data when viewing on the site?
doppyjoe
Helpful | Level 5
3 years ago

Yes, This is how it looks on the site.
On the site I can see the logic project files.
As mentioned, If I was to download this from the site and try and open it, I would get the cant open error. And if I sync locally via finder, the project files do not appear.
I have also tried downloading just the project files and putting them in the folder in finder, then then I get a conflict error and it still does not open even if i rename it. Jay
Jay
Dropbox Community Moderator
3 years ago
Could you attach a screenshot showing the local files in Finder and the version that appears on the site?
doppyjoe
Helpful | Level 5
3 years ago
Jay
Hannah
Dropbox Community Moderator
3 years ago
Sorry to jump in here, doppyjoe.

If you manually right-click on a folder and mark it as 'available offline', can you then open it and the files inside?
doppyjoe
Helpful | Level 5
3 years ago
Hannah I’ve already mentioned this in my previous messages. When I sync locally the files do not appear.
Nancy
Dropbox Community Moderator
3 years ago
Sorry to jump in too, doppyjoe.

Out of curiosity, when did you start having this issue exactly? Were there any updates on your device/Dropbox app/Logic Pro app right before the issue occurred? Has this been happening, in general, since getting your new Mac computer?

Do you have any other Logic Pro files outside Dropbox that can be opened with no issues at all?

Finally, what's the app version and syncing status of your Dropbox app at the moment? Is your local Dropbox folder located in ~/Library/CloudStorage?
doppyjoe
Helpful | Level 5
3 years ago
Nancy Hi,

This issue started when migrating to the new mac.

No issues with any other logic projects in or out of dropbox, only the ones that have disappeared (see image with folder '06' for example).

I had the latest version of dropbox on my last mac, but for some reason when migrating to the new one from that backup I seem to be back on the version of dropbox before that update.
I've not updated it as I do not like how the update was randomly changing files to online only without my permission and would no longer allow me to access logic file via the 'recents' section when right clicking on the app.

But I imagine you're going to suggest to do the update? ; D