Forum Discussion

Zion2's avatar
Zion2
Explorer | Level 4
2 years ago

Logic Pro project files disappeared from my Mac and the web

I'm not sure when this issue started but I have a new Macbook and all my files are stored on DROPBOX via desktop app. A few days ago I noticed that the LOGIC PRO PROJECT files were missing in the maj...
restore
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for clarifying that for me Zion2 

 

I took a look in our system and I can see that you have an open ticket with our support team about this issue, so I'd suggest getting back to them with any additional information or questions you may have about this as they'd be better equipped to help further with account and device specific information.

Zion2's avatar
Zion2
Explorer | Level 4
2 years ago

Yes the ticket has been open for about two days, with no response from anyone for a day...

This is really not good enough considering this is a paid service.

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