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Alejandraescalantef's avatar
Alejandraescalantef
Explorer | Level 3
3 years ago

Lost all my photos after changing my email

I changed my email associated to my account, because i had no access to the last one. bur now I can’t find my photos, and with my past email there is no account associated anymore 😭 does anyone know...
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Alejandraescalantef's avatar
Alejandraescalantef
Explorer | Level 3
3 years ago
i updated 😭 and it was working just fine, until i changed to a new phone, and everything changed 💔 now there is nothing in my account
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Alejandraescalantef, is it possible that you were using a different Dropbox account, under a different email address than the one you're using when you try to sign in? 

 

Do you have any other linked devices that you can use, in order to see your files there, and possibly download them? 

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