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Forum Discussion

Azelles's avatar
Azelles
New member | Level 2
3 years ago

Lost files since 2015.

I put my wedding pictures on dropbox in 2015 and today, i see that i can't see it anymore, the files doesn't exist
restore
Ss282's avatar
Ss282
New member | Level 2
3 years ago
I signed out of Dropbox last year, and logged in today, and found all my photos deleted. Had been saving those photos since 2015. Is there any way that I can recover them, since I didn’t delete them in the first place? Thank you!
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Ss282 wrote:
I signed out of Dropbox last year, and logged in today, and found all my photos deleted.

How long ago did you last sign in to the account? If it's been more than a year, the account would have been deleted due to inactivity. If that's the case, you're likely signed in to a new, empty account. Once an account has been deleted due to inactivity, it's not possible to restore the account or the files that it contained.

  • Ss282's avatar
    Ss282
    New member | Level 2
    3 years ago
    This helps, thank you!

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