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mllesourire's avatar
mllesourire
Explorer | Level 3
3 years ago
Solved

Lost notes in Excel spreadsheet. How to recover them.

I use notes/comment in a very basic Excel 2007 desktop spreadsheet that I upload to dropbox for back-up.  For a few days I edited the spreadsheet directly in Excel online through Dropbox. When I down...
Microsoft Office
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  • Jay's avatar
    Jay
    3 years ago

    It sounds like this is a specific Excel error that is unrelated to Dropbox, since the Dropbox site is able to load the comments normally.

     

    It's possible that the version of Excel 2007 might be too old to view the comments created on newer versions, if the certain parts are incompatible with Excel 2007.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi mllesourire, since Dropbox doesn't amend your files without any user input, and the comments still appear on the site, it sounds like your local copy of Excel itself is possibly preventing the notes from being viewed.

 

Is this an xls or xlsx file you're previewing?

mllesourire's avatar
mllesourire
Explorer | Level 3
3 years ago

Hi Jay it's an xlsx file.

I back tracked and tried again, I payed attention to the error message

(loosly translated): Parts were deleted in order to open the file by deleting or reparing content:

deleted part: part/xl/comments1.xml with error XML (comments) charging error line 2 colum 386. 

(3 error lines)

 

I have no clue how to repair or retreive this XML parts. I looked online, but this XML is internal to my file, not my own add on.

Really not my field of expertise...

Thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    It sounds like this is a specific Excel error that is unrelated to Dropbox, since the Dropbox site is able to load the comments normally.

     

    It's possible that the version of Excel 2007 might be too old to view the comments created on newer versions, if the certain parts are incompatible with Excel 2007.

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