Forum Discussion

btfulvbgrl's avatar
btfulvbgrl
New member | Level 1
12 months ago

Many ".photocompustate" photos have been deleted. What are they and should I restore them?

I am not sure if this is the right forum but here is the issue. I got an email tonight that said I deleted 2100+ files. The files are all the same ".photocompustate" is in every name. I can't open th...
Delete
restore
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey btfulvbgrl! Thanks for posting about this here. 

So, to clarify, this is the first time you're seeing these files on your Dropbox account, correct? 

If you go to your Events page here, do you see anything more regarding those files or not really? 

I also had a look into our system in the meantime and I can see you’ve logged a ticket with our support team, so they’ll also have a look for you.

Let me know if you find something more.

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