Forum Discussion

Gordon_H's avatar
Gordon_H
New member | Level 2
2 years ago

Many files deleted and not showing up under deleted files

My PC was acting up and I made a new user account to see if that would help.  In that account, I tried to reinstall dropbox, and point it to the original dropbox location ("User1").  Dropbox said the...
Delete
restore
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to hear about this, Gordon_H.

 

If you go back to your original user account and the original Dropbox folder, are you able to see your files there?

 

Were the files actually synced with your Dropbox account? Namely, were you able to access them all from dropbox.com as well?

 

Also, what do you see in your events page about this?

 

Keep me posted.

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