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Forum Discussion

ltpace610's avatar
ltpace610
Explorer | Level 3
6 months ago

Many of my files are missing, the folders are empty.

I recently started to notice that my files are missing. All of my original folders are there but all of them are empty.  I've looked in my deleted files and they aren't there.  I have been trying to ...
restore
Yen Duong's avatar
Yen Duong
New member | Level 2
6 months ago

Dear Jay,

I have the same problem. It't shared folder. I had 5 folders yesterday. But now, I only have 2 folders, one of which is empty. I asked my co-workers (admin), they did nothing.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey Yen Duong, sorry to see that your shared folder is missing.

You mentioned an admin, are you a member of a Dropbox team? And is the folder in question a team folder or just a normal shared folder?

Can you check your events page to see if you can find any related events?

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