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Forum Discussion

ltpace610's avatar
ltpace610
Explorer | Level 3
6 months ago

Many of my files are missing, the folders are empty.

I recently started to notice that my files are missing. All of my original folders are there but all of them are empty.  I've looked in my deleted files and they aren't there.  I have been trying to ...
restore
Yen Duong's avatar
Yen Duong
New member | Level 2
6 months ago

Dear Jay,

I have the same problem. It't shared folder. I had 5 folders yesterday. But now, I only have 2 folders, one of which is empty. I asked my co-workers (admin), they did nothing.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Thanks for the info. This would mean that the files weren't deleted by the Dropbox system itself, so the files were deleted via another method.

Either an app or service on your computer deleted the files, or another device that your account is connected to could've possibly deleted the files. 

Any of the scenarios in the thread I posted previously could apply to why the files were deleted.

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