Forum Discussion

VM Education's avatar
VM Education
Explorer | Level 3
2 years ago

Material for some of my folders is missing, and I can't locate it.

Good afternoon, I would like you to help me with a problem I have. I have some folders in my Dropbox account named "Assorted content" and "Live Workshop at Viv's Studio 2023", and the material from t...
restore
  • VM Education's avatar
    VM Education
    Explorer | Level 3
    2 years ago

    Hello. I'm writing to you precisely because I've exhausted that option. First, I checked the trash, and when I saw they weren't there, I contacted you to help me resolve this.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Do you see any signs of the missing files in your events page VM Education?

       

      When is the last time you remember seeing them on the website? 

      • VM Education's avatar
        VM Education
        Explorer | Level 3
        2 years ago

        Hello, good morning. The last time we checked the files was last Friday. That's why we find it strange that they're suddenly not there. Can you help me resolve this?

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