Missing Files and they aren't in recently deleted files

Hi clarkie, if you're not seeing the files, then it's like my colleague suggested, your old account was part of a Dropbox Business team. As you mentioned you saw both your personal and work files in one place, this could mean they were all on your company account.

 

I'm sorry I can't be more helpful on this matter.

One of my favorite videos that I used to watch all the time is not in my Dropbox files any longer. Also not in the deleted files!
Any suggestions?

Hey Kearcuri, sorry to hear about this.

 

Was the file saved to your Dropbox account or was it perhaps in a link that someone sent you?

 

Do you see any anything about this file in your events page here?

It’s a saved photo from my camera uploads

Thanks, Kearcuri.

 

And did you take a look at your events page, to see if you can find any events related to that video?

Nothing is in the events page either! It looks like a few pictures and videos may be missing. There are blank spaces through out my files

Hey Kearcuri, sorry to jump in here, but I wanted to ask; is it possible that you have another Dropbox account, associated with another email address of yours?

 

When is the last time you remember seeing this missing file in your account?