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Forum Discussion

Joris-Jornature's avatar
Joris-Jornature
New member | Level 1
11 months ago

Missing folders and Paper docs after migration

For many years I have used Dropbox paper.  Made hundreds of folders and papers.  Now I have only 10 or so in my migrated section.  First of all I had no idea something was about to happen.  M...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Lmstreng, let me ask one more thing.

If you create a new Paper document, does it automatically show up in the Paper section online and on the mobile app? 

Can you then export your new document?

Lmstreng's avatar
Lmstreng
New member | Level 1
10 months ago

Megan  I can confirm that creating a new document does allow me to export as any of the 3 options available. I was able to create a new document and export as a Word Document.

I'm still not able to export any of my original Paper documents. It still just sits on the "Export - Preparing files for export... 0 of 1" window

I'm still not seeing all of my documents in the new Paper.

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