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Maray7611's avatar
Maray7611
New member | Level 2
8 days ago

Most of my files are missing.

Question or Issue
Most of my files are missing.

File access

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 hours ago

    Hey Maray7611!

    Just following up to check if you had a chance to review our last message.
    If you still need assistance, feel free to get back to me with the details requested. If the issue is resolved, we'd love to know what worked out for you.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 days ago

    Hey Maray7611, thanks for your post. 

    Can you send me more details on what’s going on exactly? 

    Are you unable to see your files on www.dropbox.com? When was the last time you could access them on the Dropbox website? 

    Keep me in the loop.

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