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Forum Discussion
Niccodemure
7 years agoExplorer | Level 4
Moving a file is creating a copy in the original folder
Morning -When moving a file to another folder (sub or otherwise) The moved file will repopulate to it's original location, thus creating a copy. -The file repopulates within minutes or within a cou...
areynoso
7 years agoExplorer | Level 4
This is what the version history shows of a file that was duplicated. I moved the file into a folder and it is saying that I deleted it and then my colleague Jon Bykerk "Edited" it at 10:28 am which is not the case but rather a duplicate appeared.
Walter
Dropbox Community Moderator
7 years agoIn this case, could you have your colleague Jon delete this file (and any other affected ones) from his computer too areynoso?
Let me know how it goes!
- areynoso7 years agoExplorer | Level 4
Walter, yes he can delete these files as well but that isn't solving the issue necessarily.
- Niccodemure7 years agoExplorer | Level 4
To add to this.. We are still experiencing this issue as well. It is exactly as Aretnoso desribes it.
I find that it is repopulated from two different users and the only thing in common is that they run Apple laptops. - areynoso7 years agoExplorer | Level 4
Walter Niccodemure Correct, my colleague Jon has an Apple computer and I am working with a PC ThinkPad.
- Walter7 years ago
Dropbox Community Moderator
areynoso: I just replied to your email so please take a look at your inbox for my latest message.
Niccodemure: Have you tried having those users move those files from their end (and machines)?
If you do perform those actions from their devices and still notice this, please let me know and I'll send you an email to your Dropbox associated email address to work on this together with all of our tools at my disposal and account specific information.
Thank you both for your cooperation so far!
- bnmitchell7 years agoNew member | Level 2
Hi - Was there a solution on this? We are experiencing the same issues where we used to have none.
Thank you!
- Walter7 years ago
Dropbox Community Moderator
Sorry to hear about this bnmitchell.
As I'd need to take a look at your account's and devices' logs to better help with this, would you like me to reach out to your Community's email address so we can look further into this?
In the meantime, have you checked the version history of an example file that's showing this behavior to see if they're being added back by a device you or a colleague of yours are using?
- IanDavidCottam7 years agoHelpful | Level 6
Years ago I wrote a Bash shell script that runs on macOS called shadow. I don't use it anymore, but it has the functionality described in this thread. That is: it can be used by the owner of a share to stop people with edit permission from deleting or moving files (and possibly confusing others in the share who can no longer find such files). I think back when I wrote it everyone in a share got edit rights. So, on any users' Macs do a search for shadow. If it is run with the name unshadow, it stops the re-syncs. Of course, someone may just be running rsync in the raw to get a similar affect. Hope that helps.
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