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Forum Discussion
Niccodemure
7 years agoExplorer | Level 4
Moving a file is creating a copy in the original folder
Morning -When moving a file to another folder (sub or otherwise) The moved file will repopulate to it's original location, thus creating a copy. -The file repopulates within minutes or within a cou...
IanDavidCottam
7 years agoHelpful | Level 6
I wonder if this issue could be caused by -- or a side effect of -- some users of the share using Smart Sync and some not?
I don't go anywhere near Smart Sync as it seems problematic on Macs, but I guess some people use it.
Daphne
Dropbox Community Moderator
7 years agoHey all, thanks for joining the discussion here!
Sometimes this can happen then the file is being accessed from another device, so Dropbox can't sync the deletion of the file and it ends up being synced back to the original location.
To see if something like this is happening, assistant123 and IanDavidCottam too if you also see this, would you mind checking the version history of the file added back in the original location?
Do you perhaps see the file added back by another member of the team and a device this was done from?
Let me know what you find and we can go from there - thanks!
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