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Moving a file is creating a copy in the original folder
Morning -When moving a file to another folder (sub or otherwise) The moved file will repopulate to it's original location, thus creating a copy. -The file repopulates within minutes or within a cou...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHello Niccodemure - how are you today?
Just to make sure we're on the same page, could you clarify if you're working on the website or on your Dropbox Folder on your computer, thus utilizing the desktop app?
If the former one, do you notice the same behavior on other browsers, after clearing your browser's cache and/or an incognito window with no extensions or plugins running?
If the latter, can you send me a screenshot of the exact status of the app when performing those actions along with a brief description of its behavior while syncing those changes?
In addition, do those files happen to be inside a shared folder and may be in use when performing those actions? Can you grab a sample file from those and check its version history to see if it's coming back from another device of yours or another user?
Let me know what you find and we'll take it from there.
Hello,
Has there been a solution to this? We are professional media house relying on dropbox to share files and work across countries and we are facing the same problem. It is causing much confusion.
Any answers?
Has there been a solution to this problem? I am experiencing the same issue.
- Daphne
Hey peeps, apologies for the delayed reply here!
Would you both, MarkeyVAHK and JG2019, mind checking my previous post here and let me know what you find?
Let me know and we can go from there - thanks!
Yes, the version history says the files were added back by other members. But it is always a different member and that member was never using the file. It must be added back in the background. A failure to sync correctly perhaps?
