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joedad000's avatar
joedad000
New member | Level 2
2 years ago

My account got deleted because of inactivity, and all my files were there.

I had my  account for over 10 years! I often went over 12 months of inactivity because it was old family photos that dont exist anymore anywhere else. YOU DELETED THEM ALL OF A SUDDEN? You should be ...
account access
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey joedad000, sorry to hear about that! 

 

Do you get any specific warnings when trying to log into the account? 

 

Also, do you recall when was the last time you accessed your Dropbox account, by any chance? 

 

Let me know more, and we'll take it from there!

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