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Forum Discussion
My files are missing. How can I recover them?
Hi there, I missed a large amount of files in a few folders (photos and videos mostly) from my Dropbox. I have them synced to my Macbook. I didn't delete any of them and this morning they just disapp...
Do you mean that the contractor has left? I have spoken to him and he has not knowingly done so. Had he left, I would still expect to be able to see the files/ folders or at least a history of their creation/ deletion etc. but all is empty (bar one file detailed below).
In /share Recent, files and folders are all empty. There is one file in Links but that is one I shared today just to check it was the correct dropbox. The sub contractor received the invite and can see the file.
- Hannah
Dropbox Community Moderator
Hey Simon Ruffles, what does your events page show? Any events related to that folder?
Hi Hannah. There are just 6 events relating to the file created Friday and shared with my contractor today. Nothing before that.
If I change the search criteria to show Thursday 12 June (all events) I see a message that "You have no activity yet", despite this not being a new account.
- Rich
Super User II
I see a message that "You have no activity yet", despite this not being a new account.
That would indicate that this is, in fact, a new account, or an account that has been reactivated after previously being idle for more than a year. When was the last time you signed in to this account?
- Mark
Do you mean that the contractor has left?
No, sorry for not being clear, the Shared Folder has been left as the message says on Events - either you or both of you.
Understood but if the contractor left, the content would surely remain?
