Forum Discussion

yanit's avatar
yanit
Explorer | Level 4
2 years ago

My files are missing. How can I recover them?

Hi there, I missed a large amount of files in a few folders (photos and videos mostly) from my Dropbox. I have them synced to my Macbook. I didn't delete any of them and this morning they just disapp...
restore
Simon Ruffles's avatar
Simon Ruffles
Explorer | Level 3
6 months ago

Do you mean that the contractor has left? I have spoken to him and he has not knowingly done so. Had he left, I would still expect to be able to see the files/ folders or at least a history of their creation/ deletion etc. but all is empty (bar one file detailed below).

In /share  Recent, files and folders are all empty. There is one file in Links but that is one I shared today just to check it was the correct dropbox. The sub contractor received the invite and can see the file.

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago
Simon Ruffles wrote:

Do you mean that the contractor has left?

No, sorry for not being clear, the Shared Folder has been left as the message says on Events - either you or both of you. 

  • Simon Ruffles's avatar
    Simon Ruffles
    Explorer | Level 3
    6 months ago

    Understood but if the contractor left, the content would surely remain?

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