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Forum Discussion
Caseygavin
11 months agoNew member | Level 2
My photos are missing from my account, how can I get them back?
Hello, I’ve had drop box for many years, the free version. Recently I’ve noticed photos that were there are now missing! Havnt been deleted or anything, but they are gone and were 110% there… absolut...
Caseygavin
11 months agoNew member | Level 2
Yes it is over. So no new photos upload but the old ones were all there and some are now missing. Ones from the same day that I know were on there
Mark
Super User II
11 months ago
Caseygavin wrote:Ones from the same day that I know were on there
But they arent showing on Events?
If so that means they either never uploaded OR were deleted over 6 months ago which is the limit of recovery on paid accounts.
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