Forum Discussion

Riad2000's avatar
Riad2000
New member | Level 2
3 years ago

Name convention - upload date

I am using an automation for name conventions on a specific folder. I have files that I have created in another folder and that I move at a later date to this folder with the name convention. The automation for the name convention includes the date of upload. I had understood  that "date of upload" meant the date of upload to this specific folder. But unfortunately the date of creation in the former folder is being used. Is my understanding wrong or is the renaming not working properly?

 

19 Replies

  • bluehenve's avatar
    bluehenve
    Explorer | Level 3
    3 years ago
    21:33 is the hour-minute starttime when the video was created.

    21:34, which is a part of the filename, is the hour-minute endtime when the video was created.

    The video is not modified.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry, when you said 21:34, did you mean 21:32, because 21:34 isn't in your screenshots?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Has this behavior occurred since switching to a new phone, or has it always been like this on all your devices?

  • bluehenve's avatar
    bluehenve
    Explorer | Level 3
    3 years ago
    I dont know.
    This is a real hard process for a simple question. Can we talk by phone?

    I hope its possible to avoid that dropbox alters the mp4 filename as described!
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey bluehenve - sorry to jump in here, but would manually uploading the file via the website or the (+) button within the mobile app work better for you perhaps? 

     

    Also, not sure if this would help, but you could try setting a naming convention to see if that makes a difference. 

     

    In any case, keep us posted!

  • bluehenve's avatar
    bluehenve
    Explorer | Level 3
    3 years ago
    No, as I wrote 19/7, I need the Dropbox camera upload to name correctly.
  • bluehenve's avatar
    bluehenve
    Explorer | Level 3
    3 years ago
    Dear dropbox - Any chance that this will be fixed?
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey bluehenve, I hope you're doing well!

     

    When using Android, we try to name files based on creation time, however, that information is not always available. In cases that creation time is not available, we fall back to modification time for the file name.

     

    I hope this clarifies! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!