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TITA1973's avatar
TITA1973
New member | Level 2
2 years ago

NON VISUALIZZA I FILE VECCHI NELLE CARTELLE / I can't find my old files

Come mai da qualche tempo(2/3 MESI)  non vedo più i file contenuti dentro alcune cartelle'? poi mi sono accorta che avevo  superato  lo spazio  dei 2GB del Basic , oggi stesso ho sottoscritto il PL...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi TITA1973, thanks for messaging the Community!

 

Do you see any files on the events page?

 

As you mentioned you've upgraded to a Dropbox Plus account, you can try contacting the support team directly to see if they're able to see any files on your account?

 

This will help me to assist further!

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Ciao TITA1973, grazie per aver inviato il messaggio alla community!

 

Vedi qualche file nella pagina degli eventi?

 

Come hai detto che sei passato a un account Dropbox Plus, puoi provare a contattare direttamente il team di supporto per vedere se sono in grado di vedere qualche file sul tuo account?

 

Questo mi aiuterà ad assisterti ulteriormente!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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