Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mosn's avatar
mosn
Helpful | Level 5
4 years ago

Paper Older Version

Hi Folks, I have a problem. I am using Paper for a long time ago and recently some of my colleagues joined Paper I shared some folders with them but they are unable to do any edit in the folder and ...
Dropbox Paper
edit
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey mosn, thanks for posting on our Community!

You're probably referring to the new release of Dropbox Paper, which is automatically available to our new users.

This is slowly being rolled out to our older users as well.

You can read more about this here.

Let us know if you have any questions.

mosn's avatar
mosn
Helpful | Level 5
4 years ago

I was read that post. So there is no way to update my account sooner before the complete roll-out?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    mosn 

    Simply put, no, sorry 😞 

    • mosn's avatar
      mosn
      Helpful | Level 5
      4 years ago

      OK, Thanks

    • Jan L's avatar
      Jan L
      New member | Level 2
      4 years ago

      It says Paper 2020 and its 2022 😄

      Is there an estimate when you plan to have all old users migrated @mark / @dropbox

      TY!

      • N Fring's avatar
        N Fring
        New member | Level 2
        4 years ago

        Also wondering about an expected timeline? This is the only thing preventing me from fully moving over to Dropbox because I can't use Paper while offline through the Dropbox app...

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!