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mikewill's avatar
mikewill
Helpful | Level 7
3 years ago
Solved

Paths to files on my desktop have changed

I have uninstalled the DropBox, but it is still affecting the location of files on my desktop. For example, the path to files is: C:\Users\user\Dropbox\PC\Desktop\[file name], instead of C:\Users\use...
Computer Backup
desktop
Dropbox Backup
Dropbox Basic
Folders
sync
windows
  • mikewill's avatar
    mikewill
    3 years ago

    Megan Hannah Walter Jay 

    I have just uninstalled the Dropbox app.

    The path to files on my desktop is showing correctly now.

     

     

mikewill's avatar
mikewill
Helpful | Level 7
3 years ago

I uninstalled Dropbox long time ago, and I cannot recall if the computer backup from Dropbox was ever enabled and/or disabled.

Sorry. But, you're probably right.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey mikewill, sorry to jump in here, but do you see the backed up folders in your backups page on the website perhaps?

 

Have you maybe tried moving your computer's OS folders back to their original locations? 

  • mikewill's avatar
    mikewill
    Helpful | Level 7
    3 years ago

    Hi Walter,

    Yes, I see backed up folder. Unfortunately, I do not know how to attach a snapshot here.

    It is shown under: Personal Dropbox space. After a black square it says: Regular files (1.2 GB), and then after a blue square it says: Backup (7.8 MB), but it is not accessible.  

    Re: "Have you maybe tried moving your computer's OS folders back to their original locations?" 

    No (as far as I recall).

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey mikewill, just to clarify: when you access your Backups page online, does the backup show as active, or disabled?

       

      If it's active, can you try to disable it?

       

      After you disable it, can you access your device, and move the paths back to their original locations? If you get any errors throughout this, let me know. 

      • mikewill's avatar
        mikewill
        Helpful | Level 7
        3 years ago

        Dear Megan,

        Please let me know, what will happen after I disable the backup?

        Will it affect the path to files on my desktop?

         

        Thank you,

        Michael

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the update. I'm glad to hear you were able to restore the location of the folder. 

       

      Do you need to move any content to or from the previously backed up folders?

      • mikewill's avatar
        mikewill
        Helpful | Level 7
        3 years ago

        Thanks for your response Jay 

         

        Is it possible to delete the PC folder from Dropbox? 

         

        Thank you,

        Michael

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