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Piggy75's avatar
Piggy75
Helpful | Level 6
4 years ago
Solved

Photo albums disappeared

Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
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  • Walter's avatar
    Walter
    4 years ago

    Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didn’t remove photos or videos you’ve uploaded to the app. 

    You can still find your uploaded photos and videos in the Photos tab or at  dropbox.com/photos

    For this and more common fixes for the Android app, you can check out this Help Center article. 

    I hope this helps!
     

    Mod note: edited to update link in post [last update 2023]

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey Piggy75, thanks for joining our Community!

Are you referring to the Dropbox app on your phone? And do you have an Android phone?

Do you still see your photos in the 'photos' tab?

Keep me posted!
Munchym1949's avatar
Munchym1949
New member | Level 2
4 years ago
Yes photos are there but no albums

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