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Megan
Dropbox Community Moderator
Dropbox Community ModeratorRe: Is there any way to delete files that are waiting to be synced?
Hi pietrovalelongo, thanks for the heads up!
Based on the screenshot this looks like a Windows message, not a Dropbox-related one.
You earlier mentioned an error that said "availability status: sync pending". Do you have a screenshot of that one too?
Also, seeing as the folder is called "temp", could it be related to another program, or did you create it?
Can you open your device's activity monitor and then quit all open apps, including Dropbox once again, and then try deleting the folder?
4 Replies
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- Rich
Super User II
You also mentioned earlier an error that said "availability status: sync pending". Do you have a screenshot of that one too?
It's in the same screenshot as the windows error, directly under the folder name and date. I'm wondering if this has anything to do with Microsoft's Cloud Sync API, now that Dropbox uses it. Even with Dropbox closed, does the API know that these files need to be synced?
The "availability status: Sync pending" error is in the image, directly below "Data created". I created the file and named it "temp". I cannot access the activity monitor because I do not have admin rights...
I think the only solution is waiting for the sync to end and then deleting it. The downside is that this is going to take some time
- Jay
Hi pietrovalelongo, thanks for the info. Is this a company-managed device?
Do you know if the Dropbox desktop application is installed with admin permissions as it might affect certain syncing functions in the app?
Let us know how it goes when the sync is completed.
- Megan
Hi there, pietrovalelongo!
A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected.
