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Forum Discussion
jjbveld
2 years agoExplorer | Level 4
Waiting to sync (Mac)
Since yesterday, Dropbox won't sync files on my iMac.
The app constantly says 'syncing 175 files', but nothing happens
Manual upload does work. So apparently there is nothing wrong with the internet connection.
I have a 6.25 GB account with only 2.8 GB in use.
I have already uninstalled the Dropbox app and downloaded and installed the latest version.
Restarting the Mac doesn't solve anything either
I looked on my Mac for the cache to empty it, but I can't find it.
I recently significantly reorganized my Dropbox folders, could that be a cause?
Strange though is that after that at least one file was automatically synced.
When I click "View sync issues," there are no sync issues.
Is it possible to see which files are syncing based upon the icons of the folders in Finder?
If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works.
43 Replies
- Mark2 years ago
Super User II
Is it possible to see which files are syncing based upon the icons of the folders in Finder?
If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works.
- 3d2 years agoNew member | Level 2
I am having exaclty the same issue. Just keeps saying "syncing 1518 files" but nothing happens and dropbox icon in mac menu bar has an X in the lower right hand corner".
- Hannah2 years ago
Dropbox Community Moderator
Sorry to hear about this, 3d.
Which version of the Dropbox app do you currently have installed? You can see what by hovering over your Dropbox icon.
Have you also checked out this article for some possible troubleshooting steps?
- jcglf12 months agoExplorer | Level 3
Same boat here. Mac OS 14.5. DropBox v203.3.4712. Stuck or hung up "waiting to sync" 2641 files. I have turned off and on. Logged out and in. Deleted DropBox and reinstalled. And still hung "Syncing 2,641 files." Please advise.
- Hannah12 months ago
Dropbox Community Moderator
- JCGLF12 months agoNew member | Level 2They did not. I restarted post-reset hard links and DropBox is still hung.
- Hannah12 months ago
Dropbox Community Moderator
Thanks, JCGLF .
I see that you're on the beta version of the Dropbox app as well, so I'd also suggest switching to the stable version and see if that makes any difference.
To do so, turn off the "early releases" option here and then reinstall the Dropbox app.
- jcglf12 months agoExplorer | Level 3
Nope. And I had Early Access toggled off already. I turned it on and off and then reinstalled. The issue still persists.
- Hannah12 months ago
Dropbox Community Moderator
Hmm, you previously had the beta version installed (v203.3.4712).
Which version do you see now after reinstalling?
- mapledudu10 months agoExplorer | Level 3
I having exactly the same issue but in Mac. Just keeps saying "syncing 15 files" but nothing happens and Dropbox icon in Mac menu bar has an syncing circle
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