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No syncing on Mac OS Sonoma
Hi, the synchronization of Dropbox doesn't work after the upgrade of operating system SONOMA 14. how can i resolve this problem?
It looks like the problem is solved.
I signed out & in from the 'preferences' tab of the Dropbox app.
12 Replies
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- Walter
Dropbox Community Moderator
Hi there Stefanogiovi80_ - sorry to hear about your syncing issue.
Could you have a look at this discussion and let me know if that's the problem you're facing or if your issue is different?
In that case, please let us know more information so that we can assist further.
Thanks!
- With the Sonoma 14 update, Dropbox can no longer sync files to my Mac Mini. The files remain current from one week ago. what should I do to get synchronization again? We have already tried both reinstalling Dropbox and restarting the PC and it still doesn't work. what do I do?
- Hannah
Hey Stefanogiovi80_, sorry to jump in.
Do you mean that the files you add to your account other devices do not sync to your Mac Mini?
Or is it the other way around?
If you hover over the Dropbox icon on your Mac Mini, what's the sync status and version of the app, please?
- Version 185.4.6054. Status synchronization in progress (Always)
- Megan
Hi Stefanogiovi80_, it might sound trivial, but have you tried re-starting your device ever since this started happening?
I have the same issue.
Dropbox is syncing forever (never works) after my Macbook Air OS was updated to OSX 14.1 Sonoma.
Neither rebooting nor re-logging works. 'Full Disk Access to Dropbox' turning on/off did not solve the problem, either.
It looks like the problem is solved.
I signed out & in from the 'preferences' tab of the Dropbox app.
Thank goodness it gave me a 30 second window to get into the Preferences window so I could Sign out before that .txt error window link came up, opening a text error file in TextEdit. Yes, this fixed it after updating.
Signing out from the preferences tab of the Dropbox app and then relaunching Dropbox from my list of applications got it working again. After 3 to 4 weeks of emailing files to myself, I'll be happy to have Dropbox working again.
