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Stefanogiovi80_'s avatar
Stefanogiovi80_
Explorer | Level 3
3 years ago
Solved

No syncing on Mac OS Sonoma

Hi, the synchronization of Dropbox doesn't work after the upgrade of operating system SONOMA 14. how can i resolve this problem?
desktop
Mac
sync
  • dojoon's avatar
    dojoon
    3 years ago

    It looks like the problem is solved.

    I signed out & in from the 'preferences' tab of the Dropbox app.

     

     

     

     

     

     

     

     

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Stefanogiovi80_, it might sound trivial, but have you tried re-starting your device ever since this started happening? 

dojoon's avatar
dojoon
Helpful | Level 5
3 years ago

I have the same issue.

Dropbox is syncing forever (never works) after my Macbook Air OS was updated to OSX 14.1 Sonoma.

Neither rebooting nor re-logging works.  'Full Disk Access to Dropbox' turning on/off did not solve the problem, either. 

  • dojoon's avatar
    dojoon
    Helpful | Level 5
    3 years ago

    It looks like the problem is solved.

    I signed out & in from the 'preferences' tab of the Dropbox app.

     

     

     

     

     

     

     

     

    • VHHess's avatar
      VHHess
      Explorer | Level 4
      3 years ago

      Thank goodness it gave me a 30 second window to get into the Preferences window so I could Sign out before that .txt error window link came up, opening a text error file in TextEdit. Yes, this fixed it after updating.

      • Murph 's avatar
        Murph
        New member | Level 2
        2 years ago

        I did this too .. very annoying! But I am sync'd now. 

         

         

    • Theodore Van Raalte's avatar
      Theodore Van Raalte
      Explorer | Level 4
      3 years ago

      Signing out from the preferences tab of the Dropbox app and then relaunching Dropbox from my list of applications got it working again. After 3 to 4 weeks of emailing files to myself, I'll be happy to have Dropbox working again.

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