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Bradk's avatar
Bradk
New member | Level 2
3 years ago
Solved

Recover backup copy

Hello all, today while using my SMS backup & Restore app, I backed up messages and used the same name as a previous backup'd copy. It did NOT append to the original file, like I thought it was supposed to, but copied over it. So now I have 153mb file instead of the original 2.5gb file 🤦🏻‍♂️, in my Dropbox. Any idea if I can get a back up of the original file from Dropbox? Thanks!

File access
restore
  • Nancy's avatar
    Nancy
    3 years ago

    Hi Bradk, and welcome to our Community. 

     

    Can you please check these steps, and let me know if you can see and restore the previous version of your backup file, before it was overwritten? 

     

    Keep me updated!

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Bradk, and welcome to our Community. 

     

    Can you please check these steps, and let me know if you can see and restore the previous version of your backup file, before it was overwritten? 

     

    Keep me updated!

    • Bradk's avatar
      Bradk
      New member | Level 2
      3 years ago
      AMAZING! Finally something actually works the the way it's supposed to. Thanks for the quick reply and the superb resolution. I just knew there had to be a way! Sincerely, Brad
      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Glad to hear this helped, Brad! If you need something else, I’ll be around the Community.

         

        Cheers!

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