Forum Discussion

ShadowboomTH's avatar
ShadowboomTH
Explorer | Level 3
2 years ago

Recover business account which has been deleted

I delete my dropbox business account which have been using as a Admin for dropbox for team for a while. In the last email I received from a dropbox business is that my team is in locked state. And ...
Delete
dropbox business
restore
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
ShadowboomTH wrote:

I delete my dropbox business account which have been using as a Admin for dropbox for team for a while. ... my team is in locked state.

Does the admin account for the Business Team still exist? If so, you may have some options.

 

 

If the admin account no longer exists, you likely wouldn't be able to recover the account or anything in it. Contact Support directly to be sure.

ShadowboomTH's avatar
ShadowboomTH
Explorer | Level 3
2 years ago

Thank you for your response. But the admin account is no longer exists too. 
I can't contact the support because of it needed to be a paid plan.

I'm willing to pay if my data is still be able to recover.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    You can contact support via the link Rich gave just make sure you are logged out (even from here). Often an incognito window will work best. 

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