Forum Discussion

hhujix's avatar
hhujix
New member | Level 2
5 years ago
Solved

Recover files deleted more than 30 days ago

If I migrate to a paid plan, is it possible to recover deleted files for more than 30 days with the free account?
restore
  • Elixir's avatar
    Elixir
    5 years ago

    I am afraid, if the files were deleted when you were on basic/free plan, the deleted files would stay for 30 days. Upgrading to a paid plan later won't affect the length of history retaintion for the files that were previously deleted.  

Elixir's avatar
Elixir
Star | Level 19
5 years ago

I am afraid, if the files were deleted when you were on basic/free plan, the deleted files would stay for 30 days. Upgrading to a paid plan later won't affect the length of history retaintion for the files that were previously deleted.  

  • hhujix's avatar
    hhujix
    New member | Level 2
    5 years ago
    That's what I think too, I just wanted to confirm 😥

    Tks

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!