Forum Discussion

clairewright78's avatar
clairewright78
New member | Level 2
2 years ago

Recover files from deleted account previously in a locked state

I had received this message to my junk folder from Dropbox - This a reminder that the Buddy team is still in locked state. If Buddy is still in locked state after October 16, 2024, the entire team, w...
restore
Lorenzonewman's avatar
Lorenzonewman
New member | Level 1
2 years ago

Hi Claire, sorry to hear we're having the same issue :( Have you had any luck recovering your files?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!