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Forum Discussion
Titanic12342
5 years agoNew member | Level 2
Recovering Deleted Files from over a year ago
A friend of mine had logged into my account, took my stuff to another flashdrive and deleted my files from my account without my knowing, recently I tried to get the stuff back from Garry's Mod since...
Mario67
3 years agoNew member | Level 2
I moved all my pictures from Dropbox to OneDrive - or so I thought. Apparently only the icons are in my OneDrive and thousand of pictures from the last 20 years or so are missing. I have deleted them within the last 12 month. Any way they can be restored?
Hannah
Dropbox Community Moderator
3 years agoHey Mario67, thanks for joining our Community.
I'm afraid that if your files were deleted about a year ago, they can no longer be retrieved through Dropbox.
The restoration window for individual accounts is up to 180 days, depending on your plan. For free accounts it's 30 days.
Sorry that I couldn't be more helpful with this.
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